Octagon Developments Ltd – Data Protection Policy

The privacy of all Octagon Developments Limited’s customers is important to us. Whenever Octagon Developments Limited needs to obtain information about our customers, all necessary steps are taken to ensure that data is used only for the purposes clearly stated. This policy document is designed to assist you in understanding how we use and safeguard the information you provide to us. This policy details what personal information Octagon Developments Limited stores, how we use it, why we need it, what your rights are and how you can exercise them, and how you can check and update any of your personal information. This policy is written in accordance with the General Data Protection Regulations (GDPR) 2018.

WHAT DATA DO WE STORE?

To provide you with our exceptional service we need to have certain information about you. Personal data are facts we collect about you when you sign up to and use our services. Information we store on our customers are:

 

Please be aware that Octagon Developments Limited does not obtain or process any sensitive data.

 

WHY DO WE NEED TO COLLECT YOUR PERSONAL INFORMATION?

Cellular Solutions needs to collect information about yourself. The legal bases for collecting this data are our legitimate interests, namely:

As well as for the performance of a contract between you and us and/or taking steps, at you request, to enter into such a contract.

Octagon Developments Limited also collects information so we can inform you about our products and services.

 

FOR HOW LONG DO WE RETAIN YOUR DATA?

There are strict laws and guidelines in the UK which determine for how long we may hold personal data about you. These include guidelines on data protection, privacy and anti-terrorism legislation. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Records are stored securely for 7 years and then deleted or securely destroyed. We keep this information so that we can confirm that the relationship existed – and that it has ended – as well as some of its details should any previous customers either require them for future queries or complaints.

 

HOW DO WE EXPUNGE YOUR DATA?

After holding your information for the required amount of time (dependent on the type of data it is) we will then remove or destroy it.

 

HOW DO WE ENSURE THE SECURITY OF YOUR DATA?

We take the security of your data seriously and as such ensures appropriate levels of security for your data. We take into account the costs of implementation and the nature, scope, context and purposes of processing, as well as implementing risk assessment when handling your data. We utilise passwords, pseudonymisation, anonymisation and email encryption where necessary. All of our internal systems are securely password protected and users are automatically logged out after a specific time period of inactivity. Our servers are firewall protected and we utilise anti-virus, anti-phishing and anti-malware protection.

 

WHAT DATA DO WE SHARE AND WHY?

We need this information so that we can confirm your identity and process your order when you first sign up for our Service. We may also use your personal data for:

The legal bases for sharing this data are our legitimate interests, namely:

As well as for the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

 

YOUR RIGHTS

You have a number of legal rights in relation to the information that we hold about you, including:

 

To exercise any of the rights listed above, please ensure that requests are emailed to administrator@octagon.co.uk

 

PERSONAL DATA BREACH

We shall notify all relevant customers without undue delay upon Octagon Developments Limited, or any will provide our customer contact with sufficient information to allow their business to meet any obligations to report or inform data subjects of the personal data breach under the GDPR.

We shall co-operate with you and take such reasonable commercial steps as directed by you to assist in the investigation, mitigation and remediation of each such personal data breach.

 

CONTACT US

If you would like more information on how we use your information or to raise any queries with us in relation to your information, please email administrator@octagon.co.uk

 

 

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